Privacy Statement
At ViVOconcepts.com, we respect and protect the privacy of our customers and those who use our website. The following Privacy Statement provides details about how your personal information is collected and used when becoming a subscriber of http://ViVOconcepts.com (“Company’s Websites”). This Privacy Statement does not apply to our customers' processes utilizing ViVOconcepts.com software and services. Please contact the organization directly, if you have questions in regard to their Privacy Policies.
ViVOconcepts.com abides by the EU Safe Harbor Framework as outlined by the U.S. Department of Commerce and the European Union. For more information on the EU Safe Harbor Framework, please visit http://www.export.gov/safeharbor/.
Information Collection & Use
ViVOconcepts.com offers a variety of software applications and services that are collectively referred to as the “Services.” ViVOconcepts.com collects information from our users at several different points on our website. ViVOconcepts.com collects information from individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Services (“Customers”).
ViVOconcepts.com may require visitors to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When subscribing to the Services, ViVOconcepts.com requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number (“Billing Information”).
ViVOconcepts.com may also invite you to provide additional information, to better assist you with technical support, to diagnose problems with our server, to administer our website and to tailor our product and service offerings to you. We use this information to send you information about our company and our products and services. We may engage with other companies to work on ViVOconcepts.com’s behalf. Those contacts who have signed up and subsequently wish to withdraw their participation may opt–out of receiving future mailings at any time.
We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement, except as provided in the ViVOconcepts.com Master Subscription Agreement, or as may be required by law. In accordance with the ViVOconcepts.com Master Subscription Agreement, ViVOconcepts.com may access Customer Data only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law.
Navigational Information
As you navigate the Company’s Web sites, ViVOconcepts.com may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons. This includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
Cookies
ViVOconcepts.com uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.
A cookie is a text–only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember your browser in the future. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a unique number. When you visit our website, open our email, or encounter our services online we may send you a cookie. Cookies may be used in many ways: they allow us to verify the login status of customers using products or services linked directly with our website, track point of entry to point of registration for those users participating in our affiliate signup programs, and track and measure the success of a particular marketing campaign. Cookies also allow us to track overall site usage and determine areas users prefer, enabling us to make your visit to our website easier by recognizing you when you return and helping to provide you with a customized experience.
Usage of a cookie is not linked to any personally identifiable information while on our site unless you you have chosen to identify yourself to ViVOconcepts.com. Then the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Session cookies are required to use the Services.
You have the ability to accept or decline cookies by modifying the settings in your browser. If you choose to disable cookies, you may still use our site; however, you may have limited access to some areas within our website. For more information on how to manage cookies in your web browser: http://www.aboutcookies.org Some of our web pages, emails, and other online content may contain electronic images known as web beacons, also known as single–pixel GIFs, which are invisible graphical images. These web beacons allow us to count users who have visited our web pages, seen our ads, or opened our email. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL). When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we record this individual response to allow us to customize our offerings to you.
Web Beacons
ViVOconcepts.com uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, ViVOconcepts.com may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. ViVOconcepts.com uses Web beacons to operate and improve the Company’s Web sites and email communications.
IP Addresses
When you visit ViVOconcepts.com’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, ViVOconcepts.com uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites. ViVOconcepts.com also collects IP addresses from Customers whey they log into the Services as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.
Links
Some of our sites provide links to third–party websites, such as those of our business partners and online advertising partners. While on these sites, ViVOconcepts.com or its partners may collect information about you. Because ViVOconcepts.com does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personally identifiable information.
Our Customer Processes
ViVOconcepts.com’s specializes in lead generation and marketing automation services. The nature of this business is to empower our customers to collect and process information of their visitors and customers. ViVOconcepts.com generally does not have a direct relationship with individuals whose personal data is submitted by customers to the ViVOconcepts.com service as customer data. ViVOconcepts.com's customers solely determine what data is submitted to the ViVOconcepts.com service as customer data. With respect to such data, ViVOconcepts.com acts as a data processor. We encourage our customer s to follow best practices as outlined above. Please contact our customers for detailed information about their privacy statement.
Updating Your Information
Customers may update or change their registration information by editing their user or organization record. To update a user profile, please login to the extranet of http://ViVOconcepts.com with your username and password. You may also contact us online, or call us at +1-305-479-2711. Customers have the choice to opt-in and opt-out of ViVOconcepts.com's database.
Data Transfer Security
ViVOconcepts.com uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Services are accessed using Internet Explorer version 6.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer (.SSL.) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. ViVOconcepts.com also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Web sites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. ViVOconcepts.com also offers enhanced security features within the Services that permit Customers to configure security settings to the level they deem necessary. Customers are responsible for maintaining the security and confidentiality of their ViVOconcepts.com usernames and passwords.
Changes to this Privacy Statement
ViVOconcepts.com reserves the right to change this Privacy Statement without prior notice.
Contact Information
ViVOconcepts
Legal Department
1521 Alton Road - # 516
Miami Beach Florida 33139-3301
Contact: Contact Us (Online Form)
Phone: +1-305-479-2711


